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Refund Return Policy

Return & Damage Claim Policy

To get a full product refund due to damaged goods bought from GKhair.com, the company must be informed within 1 week of the product delivery date by sending a photo/video of the products and clarification of the issue to info@gkhair.com. 

  • Electrical tools have a 1 year warranty period. Valid receipt of purchase must be presented for a replacement or refund. Tools under warranty must be shipped back to GK Hair Warehouse for replacement.
  • A Return Label will not be issued if the customer is at fault for product damages.
  • If any missing/damaged item is reported after 1 week of product delivery date, that claim will not be accepted.
  • The company will replace the goods at no cost to you if your order has arrived with damaged products.
  • If the specific bottle is made with/without a seal and damaged deliberately by the customer, the customer will not be eligible for a refund/return.

    Customer support is available to assist with any return or refund questions or concerns.
  • info@gkhair.com

    United States: +1 (305) 390-0044 

    Australia: 1 (800) 454-247

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